FairGo Finance is a leading Australian online lending company that provides personal loans to customers who cannot access traditional banks or financial institutions. The company was founded in 2008 in Perth, Western Australia, and has since then expanded to offer its services nationwide. FairGo Finance prides itself on its commitment to providing excellent customer service. Here is a comprehensive guide to FairGo Finance customer service number, email, and office address.
Customer Service Number
FairGo Finance customer service number is a toll-free line that allows customers to reach trained customer service representatives who are available to help with loan applications, inquiries, and complaints. The customer service number is 1300 324 746. The line is open Monday to Friday, 8.00 am to 6.00 pm (AEST).
Customers can use the customer service number to speak with a representative if they have any questions or concerns about their loan application. The customer service representative will provide the information and guidance required to ensure an excellent loan application experience. Customers can also call if they need to make any changes to their loan during the loan period.
The customer service number is easy to remember, and the wait time is usually short. The representatives are professional, friendly, and willing to go the extra mile to assist customers in any way possible.
Customers can send an email to FairGo Finance customer service if they wish to make a formal request, complaint, or inquiry. The email address is info@fairgofinance.com.au. Customers are expected to provide their full name, email address, contact number, and any other relevant information when sending an email. The customer service team will respond promptly to emails, usually within one business day.
Email is an excellent option for customers who do not have time to call customer service and prefer to have written communication for documentation purposes. Customers can also attach any relevant documentation to their emails to provide more context to their inquiries or complaints.
Office Address
FairGo Finance has its head office in Perth, Western Australia. The address is Level 2, 11-17 McLaren Street, North Sydney, NSW, 2060. Customers can visit the office during business hours to make inquiries, make repayments, or resolve any issues. The office has a friendly and welcoming environment, and customers can expect to receive excellent service during their visit.
The office is in a central location with easy access to public transportation and parking facilities. Customers who prefer to visit the office are advised to make an appointment to ensure that a customer service representative is available to assist them.
In conclusion, FairGo Finance is committed to providing excellent customer service to its customers. Customers can contact customer service representatives via the toll-free customer service number, email, or visit the head office during business hours. The customer service team is knowledgeable, professional, and willing to go the extra mile to ensure that customers have an excellent loan experience.
