Tips for good navigation in WiFi Tigo know the factors that can limit the speed of the Fixed Internet connection on your devices: Interferences, Impairments for security, software and installations and competition between devices (simultaneous connection of equipment) are not under Tigo’s control and may affect the Internet browsing and speed when the connection is made wirelessly, through the WiFi network. We want to advise you, even in what we do not control, here are some recommendations to enjoy a good signal.

Advantages of having 10 or more megabytes in your Tigo internet service

We tell you all the possibilities that your Tigo Internet Mega Plan offers you. Plans starting at 10 Megabytes are an excellent option for a household with several members. It is flexible enough to meet all the needs of household members without leaving a hole in your pocket.

What are the Tigo internet browsing speeds?

Fixed Tigo Internet customers can enjoy the following browsing speeds, both uploading and downloading. The service is provided on HFC, XDSL, or GPON technologies. The quality and total speed of navigation are only guaranteed in cases where the equipment is connected by cable directly to the modem.

What happens when several people surf at the same time on my Tigo WiFi network?

Here we explain what happens to the browsing experience when several people connect to your WiFi network at the same time Think of your internet as if it were a superhighway, the long and wide highway is the speed you have contracted to navigate, and everything you do on the internet occupies a space or lane on that road. We invite you to watch the following video that explains what can happen:

Frequent questions for Tigo

How to change your traditional postpaid plan to a new postpaid from Mi Tigo? | Mobile

Learn how you can change your traditional postpaid plan on our Mi Tigo portal so that you can enjoy the plan that you like best. Too easy! Click here for more information

Activate Amazon Prime Video in your postpaid plans | Mobile

Now you can buy Amazon Prime Video in your Tigo plans of 55,000, 60,000, and 75,000 at a special price. Enjoy the best series and movies! Click here for more information

How to switch to Tigo in Prepaid? | Mobile

Come over to Tigo! Request the portability to Tigo in Prepaid and become part of our family right now. Click here for more information

How to request your postpaid portability online? | Mobile

Request Tigo postpaid portability of your line online and become part of our family to always be connected. Here we explain how. Click here for more information

How to change from postpaid to postpaid from Mi Tigo? | Mobile

Learn how you can change your traditional postpaid plan on our Mi Tigo portal so that you can enjoy the plan that you like best. Too easy!

Follow this step by step to change your traditional plan to a new Tigo postpaid:

1.  Enter  My Tigo  and  log in  with your username and password or  register, we will show you how HERE

Keep in mind! The reference images of the process correspond to the web or mobile web version of the application, the views may vary if you enter the application directly on your mobile device.