Palmpay OK Card, How to Repay, Deactivate & Unfreeze Account

Palmpay OK Card is one of the innovative financial solutions offered by Palmpay, a Nigeria-based mobile wallet, and financial services provider.

The card is a virtual debit card that enables users to make online and offline payments, withdraw cash, and enjoy other benefits without the restrictions associated with traditional debit cards.

Palmpay OK Card comes with a host of convenient features that are designed to make financial transactions easier, faster, and more secure. However, like any other financial product, there are certain rules and guidelines that users need to follow to get the most out of the card. In this article, we will discuss how to repay the Palmpay OK Card, how to deactivate it, and how to unfreeze your account.

How to Repay Palmpay OK Card

Palmpay OK Card is linked to your Palmpay wallet, which means that you can top up your card balance through your wallet. The first step to repaying your card is to ensure that you have sufficient funds in your Palmpay wallet. Here’s how to top up:

1. Open the Palmpay app on your mobile device.

2. Tap on the ‘Wallet’ icon located at the bottom of your screen.

3. Select ‘Deposit’ to see the available deposit options.

4. Choose your preferred deposit method to add funds to your wallet.

5. Once the deposit is complete, go back to the Wallet section and select ‘Pay with Card’.

6. Choose the Palmpay OK Card as your payment method, enter your card details, and confirm the payment.

Your Palmpay OK Card will be credited with the amount you deposited. You can use the card to make payments in-store or online, as well as withdraw cash from ATMs.

How to Deactivate your Palmpay OK Card

If you want to deactivate your Palmpay OK Card, you can easily do so from within the Palmpay app. Deactivating your card means that it will no longer be used for any transactions. Here’s how to deactivate:

1. Open the Palmpay app and tap on the ‘Wallet’ icon.

2. Select ‘Palmpay OK Card’ from the list of available cards.

3. Click on the ‘Deactivate’ button.

4. Follow the prompts to confirm that you want to deactivate your card.

Once you’ve completed these steps, your Palmpay OK Card will be deactivated. You can reactivate the card at any time by following the same process and clicking ‘Activate’ instead of ‘Deactivate’.

How to Unfreeze your Palmpay OK Card

If your Palmpay OK Card has been frozen due to suspicious activity or any other reason, you will need to contact Palmpay customer support to unfreeze it. Here’s how to proceed:

1. Open the Palmpay app and tap on the ‘Support’ tab.

2. Choose the ‘Contact Us option.

3. Select your preferred contact method (phone, email, or chat) and provide the required information.

4. Explain the issue with your Palmpay OK Card and request that it be unfrozen.

5. Follow any additional instructions that the Palmpay customer support representative may provide.

Once your issue has been resolved, your Palmpay OK Card will be unfrozen and you can continue using it for your financial transactions.


The Palmpay OK Card is a useful financial product that provides users with a convenient way to make online and offline payments, withdraw cash, and more. To get the most out of your card, it’s important to understand how to repay it, deactivate it, and unfreeze your account if necessary.

By following the guidelines outlined in this article, you’ll be able to use your Palmpay OK Card with ease and enjoy all its benefits.

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